INFRASTRUCTURE MANAGEMENT SERVICES

24 / 7 Infrastructure Monitoring

Continuous Monitoring for Optimal Network Performance

Infrastructure monitoring and real-time analysis services are the foundation of our IT outsourcing services. We maximize your productivity by detecting and preventing problems before they occur.

We deliver 24 / 7 real-time infrastructure monitoring of all critical hosts and services on your network whether they are in the office or the datacenter. We actively monitor and provide key metrics on all critical items such as:

  • Applications
  • Backups
  • Security
  • Storage
  • LAN/WANs
  • Cloud Services
  • Servers and Workstations
  • Network Management & Equipment
  • And more
24 / 7 Security Management

Regular Updates for Maximum Security

If your network is not configured correctly, it could create vulnerabilities to hackers, identity thieves and other threats that could lead to security breaches and legal issues that could be prevented. S3’s 24 / 7 Security Center:

  • Uses the latest network security tools to manage security
  • Ensures that all devices are patched and are running threat protection software
  • Monitors threat detections and treats them as critical
Backup Management

Automated Assurance, Continuous Protection and Instant Recovery

A complete and affordable data backup solution can prepare you for data disasters that could disrupt, or disable, your business. S3 professionals make sure installation and management of a comprehensive backup management program is in place through the use of best practices and redundant levels of protection. Backup Management services assure that a proper backup policy is established with the client and that for each application and data set, the following are put into place:

  • RPO (Recovery Point Objective)
  • RTO (Recovery Time Objective)
  • Retention Periods
IT Vendor Management

Gain Visibility and Control Across IT Suppliers

S3’s IT Vendor Management services provide clients with one primary point of contact for all IT needs. We can manage the flow of communication to, and from, approved suppliers giving clients the ability to track and control spending while ensuring requirements are filled in a timely manner. You will benefit from the advice and expertise of a dedicated team that will make sure you receive optimal service. We will:

  • Optimize service to boost your productivity
  • Ensure data is available when you need it
  • Create peace of mind knowing experts manage IT resources
Project Management

Proven Success Using Industry Best Practices

Technical projects take time and planning to deliver them with accuracy and success. When large or complex projects arise, S3 has a full team of qualified professionals ready to handle your most ambitious technical goals. With having implemented hundreds of projects ranging from ERP deployments to office moves, continuity planning, disaster recovery, network set-ups, and more, we have processes and experience to deliver them on time and on budget. You will experience:

  • Dedicated project teams
  • Methodologies and processes for implementation
  • Detailed documentation and procedures