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Our satisfied customers

S3 Technologies has seen to our continued success by providing access to unlimited resources to finish any IT project with any complexity. Redline has benefited from guidance, support and services that maximise capabilities and ensure our team always has access to the tools we need to truly thrive. Switching to outsourced IT has helped cut costs, allowing our team to reallocate funds to other crucial IT projects.

Abdel Aldwikat

Vice-president information technology

 S3 Technologies has been our IT partner for over 5 years. This period was one of fast growth for Boulart and S3 was always there when we needed them. With S3 as our internal IT department, Boulart benefits from a wide range of IT services : Strategic Consulting, Project Management, 24/7 Monitoring along with 24/7 Live Support.

Michel Saillant

CEO

Our 110 employees are very satisfied with the managed services of S3 Technologies. The response time is very fast and the technicians are competent. In addition, as Controller, I particularly appreciate the complete IT Plan as well as the detailed IT budget of S3.

Jean-Sébastien Haché

Controller

S3 provides an invaluable consulting service as well as peace of mind in the day-to-day management of our IT environment and in the continuous improvement of our systems.

Anissa Zougarri

Director of human capital & administration

Frequently Asked Questions

How long have you been in business?

20 years! S3 was founded by Marc, Vince, and myself in June 2003 after we all graduated in computer engineering together. Our vision was to become an outsourced IT department for SMBs which is still what we are today. We were, therefore, a Managed Service Provider before the term was used.

We are still the three sole owners of S3 and work hard at it every day.

Simon Marcil

President

What’s a typical client for S3?

Our typical client is an SMB with a head office in the greater Montreal area. Many of our clients also have other offices throughout Canada and the US. A good proportion of them have hybrid office models and some work entirely from home.

Our clients take the security of their data and the productivity of their people very seriously. They want to ensure that their IT enables them to meet their business goals and does not hold them back.

Our clients are from different industries. 60% are professional service firms and the other 40% are in distribution or manufacturing.

Our clients are in the Microsoft ecosystem. They mostly use Windows, Office 365, Azure. The majority have a mix of cloud and on-premise infrastructure. The others have a purely cloud infrastructure.

Most clients have no full-time IT people. Some have an IT team that is mostly focused on their line of business applications.

Clients usually find us when they outgrow their IT provider, or they lose an internal resource and decide they do not want to manage IT people anymore.

Vincent Rabbat

Vice-President, operations

What are your services?

Managed Services & Co-Managed Services.

As an MSP we become the IT department for SMBs that have no internal IT team or a small one. Our role is to ensure that the IT infrastructure supports the goals and vision of the business while not holding it back in any way. We focus on data security and employee productivity. These are our Managed Services.

Managed Services in a nutshell: The first thing we do is modernize, standardize, and secure the IT infrastructure. We then manage and monitor the infrastructure while our security team keeps it secure. We offer quick remote and onsite support to all the users. Finally, we build a 3-year IT plan with a detailed budget and risk analysis that we review annually.

Here is summary of the services we include:

  • Modernize, standardize, and secure the IT infrastructure as well as the user experience
  • Manage and monitor the on-premise or cloud IT infrastructure
  • Manage and monitor cybersecurity
  • Support users remotely or onsite
  • Manage new user deployments
  • IT strategy (3-year IT plan with budget and risk analysis)
  • IT projects (analysis, execution, and project management)
  • Hardware, software, and cloud services procurement

 

For SMBs with an IT team, our Co-Managed Services offer a collaborative extension to your team. We bring additional expertise in areas like strategic IT consulting, cybersecurity, 24×7 infrastructure management, user support, and project management and execution. This partnership allows us to bolster your IT capabilities, providing targeted support where it’s most needed and ensuring that your IT initiatives are both effective and aligned with your business strategies.

 

Marc Perras

Vice-President, Sales

Partners of choice

With over 110 employees, S3 Technologies is a leading MSP and one of the largest IT Service Providers and IT Consultants serving the greater Montreal area since 2003. Our around-the-clock monitoring ensures you stay up and running at all times.

Looking for a new IT Company?

Schedule a 30-minute assessment with our experts to:

  • Review your current IT setup.
  • Review your current IT issues.
  • Discuss your IT needs
  • Confirm if and how S3 can help.

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Contact Us

sales@s3tech.ca
514.284.6262

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