over 80% of our calls are answered within 2 minutes by a real technician. No phone menu and by the same team that knows you and your setup.
If you’d rather not call, the chat in our support portal is instant, so you’re talking to a technician right away.
And if your issue isn’t urgent, you can just book an appointment for whatever time works for you.
Our help desk runs Monday to Friday, 7 a.m. to 7 p.m. After hours, our 24/7 emergency line gets you a callback from a technician within 15 to 30 minutes.