Co-Managed IT Services

Our Co-Managed IT Services are a collaborative partnership between your IT team and our team. This model is designed to augment and support your in-house IT team. Combining our resources, expertise, and capabilities with your internal team’s intimate knowledge of your business creates a powerful synergy that enhances your IT’s efficiency, security, and reliability.

Unlike our managed IT services, where we take full responsibility for your IT, co-managed IT allows for a more flexible approach. You decide which IT functions you want to keep in-house and which ones you’d like us to handle. This can range from specific tasks like 24/7 monitoring, cybersecurity, backup, and disaster recovery solutions to more comprehensive support such as help desk services, strategic planning, and project management.

• The goal of co-managed IT services is to fill the gaps in your IT capabilities without the need to hire additional staff. This approach provides several benefits, including:
• Expertise on Demand: Access to a wide range of specialized skills and industry-leading technologies without the associated costs of hiring more staff or investing in expensive training programs.
• Scalability: The ability to easily scale IT support up or down based on your business needs, without the challenges of managing additional employees.
• Enhanced Security: Benefit from our robust cybersecurity measures and expertise to protect your business from evolving threats.
• Cost Efficiency: Optimize your IT spending by only paying for the services you need, when you need them, allowing for more predictable budgeting.
• 24/7 Support: Ensure your business and IT systems are always running smoothly with round-the-clock monitoring and support, minimizing downtime, and improving business continuity.

We work together to make your IT more robust, resilient, and aligned with your business goals.

The main difference between co-managed and managed IT services lies in the level of involvement and control your business retains over its IT operations.

Our Managed IT Services are a complete outsourcing solution where we manage all aspects of your IT infrastructure. This includes day-to-day management, cybersecurity, and strategic planning, allowing you to focus on core business functions without the complexities of IT management. It’s ideal for businesses without an in-house IT team or those looking to free up internal resources.

Our Co-Managed IT Services, in contrast, are a collaborative approach designed to complement your existing in-house IT team. We provide additional expertise, resources, and tools to fill gaps, handle specific projects, or offer specialized skills your team might lack. This model maintains your internal control over IT operations while offering the flexibility to scale support as needed.

Key Differences:

• Control: Co-managed services allow businesses to maintain greater control within their IT operations, whereas managed services are more hands-off, with our team taking full responsibility.
• Flexibility: Co-managed IT provides tailored support to meet specific needs, making it highly flexible, while managed IT offers a comprehensive, all-in-one solution.
• Target: Co-managed services are best for businesses with an existing IT team needing extra support, whereas fully managed services are suited for businesses looking to outsource their IT.

Absolutely! Our co-managed IT services model is built on flexibility and customization to meet your specific business needs. We understand that every one of our clients has unique requirements and capabilities, and our goal is to complement your in-house IT team.