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Complement your IT team!

Benefit from our expertise to help support and secure your IT infrastructure, solve problems quickly, help with day-to-day IT management and eliminate your backlog of IT projects.
As an IT Manager, you take on many roles:

  • You manage your IT team and budget.
  • You must wear many hats.
  • You must put out fires.
  • You are expected to develop a long-term strategic IT plan.

You must meet very high expectations every single day.

What if you had a partner to lean on? Here’s how we can help!


Strategic Consulting

Benefit from our experience and knowledge

Our solutions architects can work with you on the development of a strategic IT plan leveraging risk analysis or by simply focusing on a specific solution for which you need particular expertise.



Dedicated security team

Our security team works with you to protect your most critical data and systems by identifying potential risks and deploying tools to mitigate them. We monitor and investigate all security alerts generated.
We can help you secure:

  • Microsoft 365
  • Microsoft Azure
  • On premises or collocated Infrastructure


Infrastructure management (24/7 monitoring and support)

Free yourself from daily tasks

Free your IT team from day-to-day network management tasks so that your resources can focus on higher value-added tasks where their in-depth knowledge of your business and your systems will make all the difference. S3 can support:

  • 24/7 monitoring and management of the infrastructure
  • Patch and update management for your entire infrastructure
  • Solving IT infrastructure related issues


Project management and execution

Need help with a project?

Our team of analysts and project managers can completely take over a project that you do not have the resources or knowledge to execute. Our experts will perform the tasks that impact your operations outside business hours.

Choose the level of support you need!

We can adapt our offer to your specific needs. Here are some of the ways we can help you:

Standby (Ready when you need us)

Perfect for situations where you find yourself overwhelmed. We’ll be on standby waiting for you when you need us most. You will have a dedicated contact ready to answer call for help at all times.

Project specific support

Whether it be tight deadlines, or projects requiring execution during your busy period, we can help establish a plan and deliver project execution for you. You’ll be able to benefit from a dedicated technical resource as well as a project manager for regular follow-ups.

True Partnership

In addition to providing ongoing or project-specific support, we can also help you strategize and plan for your future needs. You will benefit from a designated technical advisor.

Frequently Asked Questions

What are Co-Managed IT Services?

Our Co-Managed IT Services are a collaborative partnership between your IT team and our team. This model is designed to augment and support your in-house IT team. Combining our resources, expertise, and capabilities with your internal team’s intimate knowledge of your business creates a powerful synergy that enhances your IT’s efficiency, security, and reliability.

Unlike our managed IT services, where we take full responsibility for your IT, co-managed IT allows for a more flexible approach. You decide which IT functions you want to keep in-house and which ones you’d like us to handle. This can range from specific tasks like 24/7 monitoring, cybersecurity, backup, and disaster recovery solutions to more comprehensive support such as help desk services, strategic planning, and project management.

  • The goal of co-managed IT services is to fill the gaps in your IT capabilities without the need to hire additional staff. This approach provides several benefits, including:
  • Expertise on Demand: Access to a wide range of specialized skills and industry-leading technologies without the associated costs of hiring more staff or investing in expensive training programs.
  • Scalability: The ability to easily scale IT support up or down based on your business needs, without the challenges of managing additional employees.
  • Enhanced Security: Benefit from our robust cybersecurity measures and expertise to protect your business from evolving threats.
  • Cost Efficiency: Optimize your IT spending by only paying for the services you need, when you need them, allowing for more predictable budgeting.
  • 24/7 Support: Ensure your business and IT systems are always running smoothly with round-the-clock monitoring and support, minimizing downtime, and improving business continuity.

We work together to make your IT more robust, resilient, and aligned with your business goals.

Simon Marcil


How do Co-Managed IT Services differ from Managed IT Services?

The main difference between co-managed and managed IT services lies in the level of involvement and control your business retains over its IT operations.


Our Managed IT Services are a complete outsourcing solution where we manage all aspects of your IT infrastructure. This includes day-to-day management, cybersecurity, and strategic planning, allowing you to focus on core business functions without the complexities of IT management. It’s ideal for businesses without an in-house IT team or those looking to free up internal resources.


Our Co-Managed IT Services, in contrast, are a collaborative approach designed to complement your existing in-house IT team. We provide additional expertise, resources, and tools to fill gaps, handle specific projects, or offer specialized skills your team might lack. This model maintains your internal control over IT operations while offering the flexibility to scale support as needed.


Key Differences:

  • Control: Co-managed services allow businesses to maintain greater control within their IT operations, whereas managed services are more hands-off, with our team taking full responsibility.
  • Flexibility: Co-managed IT provides tailored support to meet specific needs, making it highly flexible, while managed IT offers a comprehensive, all-in-one solution.
  • Target: Co-managed services are best for businesses with an existing IT team needing extra support, whereas fully managed services are suited for businesses looking to outsource their IT.

Marc Perras

Vice-President, Sales

Can we choose which IT tasks to keep in-house and which to outsource?

Absolutely! Our co-managed IT services model is built on flexibility and customization to meet your specific business needs. We understand that every one of our clients has unique requirements and capabilities, and our goal is to complement your in-house IT team.

Simon Marcil


Looking for a new IT Company?

Schedule a 30-minute assessment with our experts to:

  • Review your current IT setup.
  • Review your current IT issues.
  • Discuss your IT needs
  • Confirm if and how S3 can help.

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