Co-Managed IT Services
Infrastructure Management
Move projects forward. We’ll handle the day-to-day.
Your IT team is smart & capable but they’re buried in infrastructure work. Server patching. Monitoring. Responding to alerts. Managing updates.
These tasks are important, but they don’t move your business forward. And they keep your team from focusing on what really matters.
Where we come in
We fully manage your core IT infrastructure, the systems most companies have in common, so your team can focus on projects, business applications, and digital transformation.
What we bring:
- 24/7 monitoring and alert response
- Patch management and system updates
- Incident response & resolution
- Our co-managed tool stack: Ticketing (PSA), RMM, monitoring, documentation
- Deep expertise : Microsoft (365, Azure, Windows Serveur, etc) VMware, Fortinet...
- Full access to dashboards, tools, and reporting
Your team reclaims time and headspace.
They deliver faster.
They innovate more.
They become a real driver of business value — not just a support function
Keep your team focused on impact. We’ll handle the rest.
Looking for a new IT Partner?
Book a 30-minute call with Marc, co-founder of S3 and VP of client success.
- Talk through your IT setup and challenges
- Share what you’re looking for in a partner
- See if there’s a good fit between your needs and what we offer
- If it feels like a fit, the next step is a more detailed assessment of your needs and IT environment
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Frequently Asked Questions
22 years! S3 was founded by Marc, Vince, and myself in June 2003 after we all graduated in computer engineering together. Our vision was to become an outsourced IT department for SMBs which is still what we are today. We were, therefore, a Managed Service Provider before the term was used.
We are still the three sole owners of S3 and work hard at it every day.
Our Co-Managed IT Services are a collaborative partnership between your IT team and our team. This model is designed to augment and support your in-house IT team. Combining our resources, expertise, and capabilities with your internal team’s intimate knowledge of your business creates a powerful synergy that enhances your IT’s efficiency, security, and reliability.
Unlike our managed IT services, where we take full responsibility for your IT, co-managed IT allows for a more flexible approach. You decide which IT functions you want to keep in-house and which ones you’d like us to handle. This can range from specific tasks like 24/7 monitoring, cybersecurity, backup, and disaster recovery solutions to more comprehensive support such as help desk services, strategic planning, and project management.
- The goal of co-managed IT services is to fill the gaps in your IT capabilities without the need to hire additional staff. This approach provides several benefits, including:
- Expertise on Demand: Access to a wide range of specialized skills and industry-leading technologies without the associated costs of hiring more staff or investing in expensive training programs.
- Scalability: The ability to easily scale IT support up or down based on your business needs, without the challenges of managing additional employees.
- Enhanced Security: Benefit from our robust cybersecurity measures and expertise to protect your business from evolving threats.
- Cost Efficiency: Optimize your IT spending by only paying for the services you need, when you need them, allowing for more predictable budgeting.
- 24/7 Support: Ensure your business and IT systems are always running smoothly with round-the-clock monitoring and support, minimizing downtime, and improving business continuity.
We work together to make your IT more robust, resilient, and aligned with your business goals.