Microsoft Forms is one of those underrated gems that’s included in Microsoft 365. It’s easy to use, surprisingly powerful, and perfect if you are looking to streamline data collection without investing in complex tools.
Whether you’re gathering customer feedback, doing internal surveys, or automating onboarding, Microsoft Forms gives you the flexibility to create online forms and quizzes that work across all devices + no technical skills are needed!
Getting Started with Microsoft Forms
You can access Microsoft Forms by visiting https://forms.office.com or through your Microsoft 365 dashboard. From there, you can:
- Create a form (for surveys, registrations, contact forms, etc.)
- Create a quiz (for training assessments, knowledge checks)
- Share it via link, email, or QR code
- Track and analyze responses in real time, with built-in charts or Excel export
The interface is clean and intuitive. You can drag and drop different types of questions — multiple choice, text, ratings, dates, and more. You can even add branching logic, so the next question changes based on previous answers.
Start Faster with Templates
If you’re not sure where to begin, Microsoft Forms also offers pre-built templates for common scenarios like employee feedback, customer satisfaction surveys, event registration, and more. These templates are a great way to save time and spark ideas. You can customize them as needed and publish in minutes.
Example Use Cases
- Customer Feedback
Use Microsoft Forms to send a quick feedback form after support or service calls. You can ask about customer satisfaction, technician professionalism, and whether issues were resolved. This helps you monitor service quality and catch problems early.
- Internal Surveys & Employee Pulse Checks
Want to know how your team is doing? Create anonymous surveys about job satisfaction, communication, or company culture. It’s a great way to stay in touch with your team’s needs without long meetings.
- Event or Training Registration
Planning a lunch & learn or team-building activity? Use Forms to handle registrations, collect dietary restrictions, and gauge interest.
- Onboarding New Employees
Streamline HR workflows by using Forms to collect key information from new hires: contact info, emergency contacts, equipment needs..
Microsoft Forms is a very simple yet powerful tool that can help you gather information faster, make better decisions, and keep things organized without extra cost or complexity. If you’re already using Microsoft 365, Forms is ready to go. Give it a try?
