Users calling outside of helpdesk hours (7am to 7pm Monday to Friday) will be invited to leave a message for an emergency. They will get a call back within 15 to 30 minutes.
How does your 24/7 emergency support work?
Looking for a new IT Partner?
Book a 30-minute call with Marc, co-founder of S3 and VP of client success.
- Talk through your IT setup and challenges
- Share what you’re looking for in a partner
- See if there’s a good fit between your needs and what we offer
- If it feels like a fit, the next step is a more detailed assessment of your needs and IT environment
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