Managed IT Services: For businesses without an internal IT team.
Co-Managed IT Services: For businesses with an internal IT team.
Our Managed IT Services:
We act as the complete IT department for SMBs without an internal IT team. Our role is to ensure that technology supports your company’s goals and vision and never holds you back. Our top priorities are cybersecurity and employee productivity.
We start by modernizing, standardizing, and securing your IT environment. Then, we take care of ongoing management, monitoring, and security. We provide remote and on-site support for all your users.
We also help you get the most out of Microsoft 365, automate repetitive tasks, and integrate AI to boost user productivity.
Finally, we create a 3-year IT plan that includes a detailed budget and risk analysis, which we review annually.
Summary of services included:
- Modernization, standardization, and security of the IT environment and user experience
- Microsoft 365 optimization, task automation, and AI integration
- On-premise and cloud infrastructure management and monitoring
- Cybersecurity management and monitoring
- Remote and on-site user support
- New user onboarding and device setup
- Strategic IT planning (3-year roadmap, budget, and risk analysis)
- IT projects (analysis, execution, and project management)
- Procurement of hardware, software, and cloud services
Our Co-Managed IT Services:
Our co-managed IT services offer a collaborative extension to your internal IT team. We bring expertise in strategic IT consulting, IT operations, cybersecurity, 24/7 infrastructure management, automation, user support, and project execution and management.
We also share our tools, best practices, and everything we’ve learned from optimizing our operations over more than 20 years, helping your team work more efficiently daily. We can help you deploy self-service tools for users, automate service requests, integrate AI into your IT operations, and reduce resolution times by delivering relevant information directly to the technician handling the issue. In short, we share our “secret sauce” with your team.
This partnership strengthens your IT team’s capabilities by providing targeted support where it’s needed most.
