Managed Services & Co-Managed Services.
As an MSP we become the IT department for SMBs that have no internal IT team or a small one. Our role is to ensure that the IT infrastructure supports the goals and vision of the business while not holding it back in any way. We focus on data security and employee productivity. These are our Managed Services.
Managed Services in a nutshell: The first thing we do is modernize, standardize, and secure the IT infrastructure. We then manage and monitor the infrastructure while our security team keeps it secure. We offer quick remote and onsite support to all the users. Finally, we build a 3-year IT plan with a detailed budget and risk analysis that we review annually.
Here is summary of the services we include:
- Modernize, standardize, and secure the IT infrastructure as well as the user experience
- Manage and monitor the on-premise or cloud IT infrastructure
- Manage and monitor cybersecurity
- Support users remotely or onsite
- Manage new user deployments
- IT strategy (3-year IT plan with budget and risk analysis)
- IT projects (analysis, execution, and project management)
- Hardware, software, and cloud services procurement
For SMBs with an IT team, our Co-Managed Services offer a collaborative extension to your team. We bring additional expertise in areas like strategic IT consulting, cybersecurity, 24×7 infrastructure management, user support, and project management and execution. This partnership allows us to bolster your IT capabilities, providing targeted support where it’s most needed and ensuring that your IT initiatives are both effective and aligned with your business strategies.
