IT Security
Protection against Ransomware
Ransomware, Extortion & Malware Protection
Ransomware attacks are growing in sophistication and the ransom amounts are skyrocketing. Attackers have also started to extract confidential information from corporate networks and threaten to make it public if ransom payments are not made. Ransomware remediation costs have more than doubled since 2020 when the full impact of an attack is calculated (downtime, productivity, ransom payments, incident response, etc.).
Next-Generation Anti-Virus / EDR Sentinel One Complete
Advanced Firewall Event Monitoring – Forti Analyzer
External Vulnerability Scanning
We perform monthly vulnerability scans on all your external IP addresses. This allows us to mitigate the risk caused by known vulnerabilities which can be exploited by an attacker by applying the corresponding patch or fix.
Managed Updates & Patching
Advanced DNS Filtering
Crypto Blocker
Secured Backups
We designed our backup standard to withstand a successful network breach in which the attackers obtain administrative privileges. We completely segregate the local backups from the network and put other sets of credentials in place. Furthermore, the offsite cloud backups are protected against a ransomware attack by having a safeguard in place which would protect them if the local backups were ever breached.
Frequently Asked Questions
22 years! S3 was founded by Marc, Vince, and myself in June 2003 after we all graduated in computer engineering together. Our vision was to become an outsourced IT department for SMBs which is still what we are today. We were, therefore, a Managed Service Provider before the term was used.
We are still the three sole owners of S3 and work hard at it every day.
Managed IT Services: For businesses without an internal IT team.
Co-Managed IT Services: For businesses with an internal IT team.
Our Managed IT Services:
We act as the complete IT department for SMBs without an internal IT team. Our role is to ensure that technology supports your company’s goals and vision and never holds you back. Our top priorities are cybersecurity and employee productivity.
We start by modernizing, standardizing, and securing your IT environment. Then, we take care of ongoing management, monitoring, and security. We provide remote and on-site support for all your users.
We also help you get the most out of Microsoft 365, automate repetitive tasks, and integrate AI to boost user productivity.
Finally, we create a 3-year IT plan that includes a detailed budget and risk analysis, which we review annually.
Summary of services included:
- Modernization, standardization, and security of the IT environment and user experience
- Microsoft 365 optimization, task automation, and AI integration
- On-premise and cloud infrastructure management and monitoring
- Cybersecurity management and monitoring
- Remote and on-site user support
- New user onboarding and device setup
- Strategic IT planning (3-year roadmap, budget, and risk analysis)
- IT projects (analysis, execution, and project management)
- Procurement of hardware, software, and cloud services
Our Co-Managed IT Services:
Our co-managed IT services offer a collaborative extension to your internal IT team. We bring expertise in strategic IT consulting, IT operations, cybersecurity, 24/7 infrastructure management, automation, user support, and project execution and management.
We also share our tools, best practices, and everything we’ve learned from optimizing our operations over more than 20 years, helping your team work more efficiently daily. We can help you deploy self-service tools for users, automate service requests, integrate AI into your IT operations, and reduce resolution times by delivering relevant information directly to the technician handling the issue. In short, we share our “secret sauce” with your team.
This partnership strengthens your IT team’s capabilities by providing targeted support where it’s needed most.
Our goal is to offer a personalized service to all users. We do this by assigning a team to each client which includes:
Account Manager: is the main point of contact. He is responsible for ensuring the proper delivery of all services.
Technical Advisor: works with the account manager to translate business needs into solutions which align with the client objectives. The TA has excellent technical knowledge and is a good communicator. The TA is the technical point of contact.
Remote Support Team: our support team is divided in smaller teams of 5 to 7 technicians each that remotely support all users by chat, phone or email. This way users always interact with the same group of people who know them and their environment.
Onsite Support Technician: the technician that goes onsite when needed or requested.
Our typical client is an SMB based in the Greater Montreal, often with additional offices across Canada or the U.S. Many operate in a hybrid work model, and some are fully remote.
They all have in common that they take cybersecurity and employee productivity very seriously. They want IT to drive their business forward, not hold it back.
Our clients are in different industries:
- 60% are professional services firms
- 40% are in distribution or manufacturing
They all operate within the Microsoft ecosystem, using tools like Microsoft 365, Windows, and Azure. Most have a mix of cloud and on-premise infrastructure, while others are fully cloud-based.
We support two types of clients:
- Businesses without internal IT staff, where we act as their fully managed IT department
- Businesses with internal IT teams, where we work collaboratively with their IT team to extend their capabilities
Clients usually find us when they outgrow their IT provider or their IT team needs help.
Looking for a new IT supplier?
- You will be taken care of by a designated team.
- You will be able to focus on running your business.
- You will have a true partner who cares about your success.
- You will be able to take advantage of the latest technologies for greater efficiency.
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Our other IT security services
